State Farm® Insurance Agent Connor Metcalfe
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sean McQueen
January 23, 2026
"Extremely polite and very helpful! They are very patient and take their time with u with full explanations of all policies and the coverages. Highly recommend!"
Seth Morgan
January 21, 2026
"Incredibly helpful and speedy assistance. Great to work with."
Andi Flinn
January 17, 2026
"What a great experience with this office! Connor not only helped me with my insurance, but also talked me through financial planning for my future. Highly recommend him!"
"Thank you for your 5-star review, Andi! We are grateful to know that we were able to help you with your insurance and financial planning! "
hayden burtis
January 17, 2026
"Connor is the best State Farm agent around! Ask him about life insurance! Great guy and great staff. Most knowledgeable and friendly agent I have ever worked with! Give him a call if you are looking for insurance or financial advice!"
"Hayden, thank you for your 5-star review! We aim to help protect our customers with life insurance and make sure that our staff if knowledgeable and friendly. We love helping customers with their insurance and financial planning!"
Edrie Walton
January 16, 2026
"Cory is always helpful and takes care of all of my insurance requests promptly."
"Thank you for taking the time to share your thoughts! We are glad to hear that Cory has been promptly helpful with all your insurance needs and requests! "
Melvin Jefferson
January 9, 2026
"I never thought I would ever be able to get State Farm insurance but after I was referred by my girlfriend I not only was able to get car insurance coverage but I also have life insurance and renters insurance all in one. Connor and his staff were awesome and I highly recommend them."
"Melvin, thank you for your review and love seeing your photo! We are glad that we were able to help you save money with your car insurance, life insurance, and renters insurance! Our aim is to provide and awesome experience for our customers."
Brett Farrell
December 28, 2025
"Very helpful and was able to get rates lowered."
"We’re thankful for your feedback! It’s our pleasure to help you with your insurance needs and getting your rates lowered. If there is anything else we can do to help, please let us know!"
Roberto Valdes
December 22, 2025
"This has been the best experience I have had after switching insurance providers. Connor’s team runs like a well oiled machine. Collin was awesome withwalking thru the process of getting me switched over, and Connor performed an onboarding call after to welcome me and go over everything. Very impressed!"
"Roberto, thank you for your gracious review! We are happy to have you as one of our valued customers. Our aim is to provide you with the best experience, simplifying things as we walk thru the process, and running like a well oiled machine! We look forward to assisting you in the future!"
Barb Baker
December 17, 2025
"I had.a question concerning our policy. Conner was quick to reply."
"We appreciate your review! We aim to help our customers with what they need in a quick and timely manner! We look forward to continuing with assisting you with your insurance needs in the future!"
Jared Woodruff
December 12, 2025
"Started off great, then ended horrible. Insured our house and cars, great rates, but poor communication. State Farm decided to not continue our home coverage 3 weeks after starting the policy. Had to deal with checks not being cashed. Just a royal pain. They could have handled it better and more professional. State farm lost my business forever. Edit: I appreciate the call from Connor to listen and understand what went wrong for all the reasons, life really sucks. But even with their excuses and processes, nothing changed for me, so I'm moving on from State Farm, I've had enough."
"We’re very sorry to hear about your experience. It seems that there was a misunderstanding on how policies are submitted and how underwriting and external surveys of the properties work. Your check was not cashed because your escrow company waited 10 days to get the check sent out to us, and the policy went into declination during that timeframe. We aim to provide a simple and professional experience and will look to continue improve our direct communication with customers during this process."
Josh Bliven
December 10, 2025
"Very helpful and knowledgeable team, easy to work with that has made every transaction seamless."
"Thank you for your gracious review, Josh! Our goal as a team is to be helpful and knowledgeable, easy to work with, and make every transaction as seamless as possible!"
Tina Herman
December 8, 2025
"I talk to Collin on the phone this morning, very nice and professional. He passed my email on for verification and I received the paperwork needed in record time."
"We’re honored by your positive feedback! We look forward to continuing to provide you with professional and record time service! If there is anything else we can do for your insurance needs, just let us know!"
Leslie West
December 8, 2025
"Top Tier! Professional and extremely responsive. 🤩"
"Leslie, thank you so much for your generous review! We are happy to hear that you have had a top Tier experience with our agency! Our aim is to be professional and extremely responsive in helping our valued customers with their needs!"
Michael McKinnie
December 5, 2025
"Collin did an exceptional job getting me re-established with State Farm. He was consistent (even when I admittedly wasn’t) without being “pushy” whatsoever, and really considered what I needed. I was previously with State Farm for a couple of years with another local office, but switched to a certain big name competitor due to getting a better rate. After that 6 months and some issues with their customer service, I was ready to come back to State Farm. Great rate, equal or better coverage, and glad to be working with a local office again. I didn’t even realize there was more than one office in Taylorville, but I’m glad I was connected with Collin. Connor called for an onboarding call to make sure everything was square and explain how his office operates. This was an appreciated gesture and really helped establish the client relationship. It was a very informative call, and I can tell Connor takes pride in his office and his agents. It reassured me that I made the right decision. All that said - I highly recommend Connor’s office. Glad to be doing business with them."
"Thank you for your generous and gracious review! Our agency aims to provide consistent, helpful, and informative information and recommendations when working with customers. We really consider what you need by having rapport-building conversations that often result is getting you better coverage and a great rate, which can help reassure that you are making the right decision! We appreciate you as a customer and look forward to assisting you in the future!"
Adam Sharpe
December 5, 2025
"Great insurance agents for State Farm. Saved me a lot of money on both vehicle and home insurance. Great rates. They walk with you through the whole process."
"We are happy to hear about your experience with our office! We aim to be great insurance agents by walking you through the whole process, help with personalizing the best coverage for you, and help save a lot of money on your vehicles and home with great rates!"
Andy Vasquez
December 2, 2025
"Great customer service. Great explanation of the process and product."
"Thank you for your 5-star review! A major focus in our office is providing exceptional customer service by providing simple and great explanations. We look forward to assisting you in the future!"
Cynthia Brandt
December 1, 2025
"Quick response to my question."
"Cynthia, thank you for your review! We take pride in making sure we are working hard to give our customers quick and accurate responses! Looking forward to continuing to assist you in the future!"
Sou-yie Chu (Maury)
November 28, 2025
"I've recently bought my car and home insurances from this agency. During the search process, they were proactive, friendly, and professional. I felt that they can be trusted to provide good services when I need them."
"Sou-Yie, thank you for reviewing our State Farm office! We aim to provide a proactive, friendly, and professional experience for all of our customers! Thank you for trusting us with your insurance needs. We look forward to providing good service whenever you need!"
ROSEANN HERNANDEZ
November 24, 2025
"Connor was great and professional at details and answered our questions. Great Team"
"Thank you for your 5-star review! We aim to provide great and professional details, while answering all of your questions! We are grateful to have you as one of our valued customers!"
Stan Clarry
November 14, 2025
"Connor was very professional and he explained things well"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; our goal is to provide a professional experience, while keeping things simple by explaining things well to our customers! Looking forward to assisting in the future."
Kelsey Washington
November 14, 2025
"Connor is great to work with. If I have to add or change something its so easy. Its done with one message. Would definitely recommend!"
"Thank you for taking the time to share your thoughts! We are so happy to hear that you have experienced how easy it is take of something with our office - that is one of main focuses in the office!"
Jim Hovis
November 13, 2025
"Will good sitting up all my insurance. I will pass them on to ather clients that I know. That Connor Metcalfe offers was great to me and my wife."
"We’re honored by your positive feedback! We are happy to have helped you get your insurance setup. We greatly appreciate your referrals, you, and your wife! Looking forward to working with you moving forward!"
Chuck Evans
November 6, 2025
"Very helpful with details."
"Thank you for you 5-star review, Chuck! We are always here to provide help and clearly explain things in detail for you! We look forward to helping you out in the future!"
Bob Gribble
October 27, 2025
"Isaiah was very helpful and personable."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Theresa Gribble
October 27, 2025
"Very informative about office and personnel. Great to have a voice with a name"
"Thank you for reviewing our State Farm office! We value knowing our customers, helping them with their needs, and giving informative communication about our staff, coverages, and next steps! We look forward to having you as one of our valued customers!"